Preferences - CometChat Docs

Preferences define how CometChat notifies users and which parts they can change. Set app-wide defaults in Dashboard -> Notifications -> Preferences, then decide which settings end users can override. The SDK returns the merged view (admin defaults + user choices) and silently ignores updates to non-overridable fields so admin rules always win.

How it flows

Admin sets defaults and override rules in the dashboard.
Users inherit those defaults until they change a setting the admin allows.
CometChatNotifications.fetchPreferences() returns the current merged view.
CometChatNotifications.updatePreferences() saves allowed changes and returns the updated snapshot.

Key SDK helpers

CometChatNotifications.fetchPreferences() / updatePreferences()
CometChatNotifications.getMutedConversations() / muteConversations() / unmuteConversations()
CometChatNotifications.resetPreferences() to restore dashboard defaults

Each section pairs the dashboard defaults with matching client-side snippets so you can mirror the same behavior in your app.

Push payload message options

These control what CometChat includes in push payloads. All are optional toggles:

Include entire message object in payload (largest footprint)
Include message metadata in payload
Include sender’s metadata in payload
Include receiver’s metadata in payload
Trim CometChat message object (strip down to stay within provider limits)
Include badge count in payload (Premium feature - adds unreadMessageCount field with total unread messages for the user)
Additional data in payload (JSON you add)

Use a minimal combination to stay under ~4 KB for FCM/APNs.

Group preferences

Dashboard configuration

As the name suggests, these preferences help you to configure Notifications for events generated in group conversations.

Categories	Events	Available preferences	Can user override?
Conversations	New messages	• Don’t notify • Notify for all messages (Default) • Notify for messages with mentions	• Yes (Default) • No
	New replies	• Don’t notify • Notify for all replies (Default) • Notify for replies with mentions	• Yes (Default) • No
	New quoted replies	• Don’t notify • Notify for all replies (Default) • Notify for replies with mentions	• Yes (Default) • No
Message actions	Message is edited	• Don’t notify • Notify (Default)	• Yes • No (Default)
	Message is deleted	• Don’t notify • Notify (Default)	• Yes • No (Default)
	Message receives a reaction	• Don’t notify • Notify for reactions received on all messages • Notify for reactions received on own messages (Default)	• Yes (Default) • No
Group actions	A member leaves	• Don’t notify (Default) • Notify	• Yes (Default) • No
	A new member is added	• Don’t notify (Default) • Notify	• Yes (Default) • No
	A new member joins	• Don’t notify (Default) • Notify	• Yes (Default) • No
	A member is kicked	• Don’t notify (Default) • Notify	• Yes (Default) • No
	A member is banned	• Don’t notify (Default) • Notify	• Yes (Default) • No
	A member is unbanned	• Don’t notify (Default) • Notify	• Yes (Default) • No
	A member’s scope changes	• Don’t notify (Default) • Notify	• Yes (Default) • No

Regarding Message edited & Message deleted eventsPush notifications should be triggered for the message edited and message deleted events in order to retract the notification displaying the original message. Turning them off is not recommended.

Client-side implementation

The fetch/update pattern shown here applies to group, one-on-one, mute, and schedule preferences; only the preference classes change. 1. Fetch group preferences CometChatNotifications.fetchPreferences() method retrieves the notification preferences as an instance of NotificationPreferences class. If the user has not configured any preferences, the default preferences defined by the CometChat administrator via the dashboard will be returned.

JavaScript
Android
iOS
Flutter

// This is applicable for web, React native, Ionic cordova (Ionic Cordova is deprecated - use JavaScript SDK)
const preferences = await CometChatNotifications.fetchPreferences();

// Display Group preferences
const groupPreferences = preferences.getGroupPreferences();

const groupMessagesPreference = groupPreferences.getMessagesPreference();
const groupRepliesPreference = groupPreferences.getRepliesPreference();
const groupQuotedRepliesPreference = groupPreferences.getQuotedRepliesPreference();
const groupReactionsPreference = groupPreferences.getReactionsPreference();
const memberLeftPreference = groupPreferences.getMemberLeftPreference();
const memberAddedPreference = groupPreferences.getMemberAddedPreference();
const memberJoinedPreference = groupPreferences.getMemberJoinedPreference();
const memberKickedPreference = groupPreferences.getMemberKickedPreference();
const memberBannedPreference = groupPreferences.getMemberBannedPreference();
const memberUnbannedPreference = groupPreferences.getMemberUnbannedPreference();
const memberScopeChangedPreference =
  groupPreferences.getMemberScopeChangedPreference();

CometChatNotifications.fetchPreferences(new CometChat.CallbackListener<NotificationPreferences>() {
  @Override
  public void onSuccess(NotificationPreferences notificationPreferences) {
      // Display group preferences
      GroupPreferences groupPreferences = notificationPreferences.getGroupPreferences();

      MessagesOptions groupMessagesPreference = groupPreferences.getMessagesPreference();
      RepliesOptions groupRepliesPreference = groupPreferences.getRepliesPreference();
      RepliesOptions groupQuotedRepliesPreference = groupPreferences.getQuotedRepliesPreference();
      ReactionsOptions groupReactionsPreference = groupPreferences.getReactionsPreference();
      MemberActionsOptions memberAddedPreference = groupPreferences.getMemberAddedPreference();
      MemberActionsOptions memberLeftPreference = groupPreferences.getMemberLeftPreference();
      MemberActionsOptions memberJoinedPreference = groupPreferences.getMemberJoinedPreference();
      MemberActionsOptions memberKickedPreference = groupPreferences.getMemberKickedPreference();
      MemberActionsOptions memberBannedPreference = groupPreferences.getMemberBannedPreference();
      MemberActionsOptions memberUnbannedPreference = groupPreferences.getMemberUnbannedPreference();
      MemberActionsOptions memberScopeChangedPreference = groupPreferences.getMemberScopeChangedPreference();
  }

  @Override
  public void onError(CometChatException e) {
      // Something went wrong while fetching notification preferences
  }
});

CometChatNotifications.fetchPreferences { notificationPreferences in
  // Display group preferences
  let groupPreferences = notificationPreferences.groupPreferences;

  let groupMessages = groupPreferences?.messagesPreference;
  let groupReplies = groupPreferences?.repliesPreference;
  let groupReactions = groupPreferences?.reactionsPreference;
  let left = groupPreferences?.memberLeftPreference;
  let added = groupPreferences?.memberAddedPreference;
  let joined = groupPreferences?.memberJoinedPreference;
  let kicked = groupPreferences?.memberKickedPreference;
  let banned = groupPreferences?.memberBannedPreference;
  let unbanned = groupPreferences?.memberUnbannedPreference;
  let scope = groupPreferences?.memberScopeChangedPreference;

} onError: { error in
  // Something went wrong while fetching notification preferences.
  print("fetchPreferences: \(error.errorCode) \(error.errorDescription)");
}

CometChatNotifications.fetchPreferences(
    onSuccess: (notificationPreferences) {
      // Display group preferences
      GroupPreferences? groupPreferences = notificationPreferences.groupPreferences;

      MessagesOptions? messagesPreference = groupPreferences?.messages;
      RepliesOptions? repliesPreference = groupPreferences?.replies;
      RepliesOptions? quotedRepliesPreference = groupPreferences?.quotedReplies;
      ReactionsOptions? reactionsPreference = groupPreferences?.reactions;
      MemberActionsOptions? memberAddedPreference = groupPreferences?.memberAdded;
      MemberActionsOptions? memberJoinedPreference = groupPreferences?.memberJoined;
      MemberActionsOptions? memberLeftPreference = groupPreferences?.memberLeft;
      MemberActionsOptions? memberKickedPreference = groupPreferences?.memberKicked;
      MemberActionsOptions? memberBannedPreference = groupPreferences?.memberBanned;
      MemberActionsOptions? memberUnbannedPreference = groupPreferences?.memberUnbanned;
      MemberActionsOptions? memberScopeChangedPreference = groupPreferences?.memberScopeChanged;
    },
    onError: (e) {
      debugPrint("fetchPreferences:error ${e.toString()}");
    });

2. Update group preferences CometChatNotifications.updatePreferences() method is used to update a user’s notification preferences. The “override” toggle defined in the dashboard is crucial when updating preferences. If any preference is non-overridable, the method doesn’t generate an error; it instead returns the NotificationPreferences object with the updated values where overrides are allowed. Use this sparingly, only when you must temporarily override preferences for a critical event, so users are not surprised by unexpected notification changes. It is unnecessary to specify all values; only set and save the preferences that have been changed.

Since the user is performing this action, enums have values as SUBSCRIBE or DONT_SUBSCRIBE. It is equivalent to “Notify” and “Don’t notify” respectively, from the dashboard preferences.

JavaScript
Android
iOS
Flutter

// This is applicable for web, React native, Ionic cordova (Ionic Cordova is deprecated - use JavaScript SDK)
// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences.
const updatedPreferences = new NotificationPreferences();

// Instantiate the preferences that you want to update.
const groupPreferences = new GroupPreferences();

// Change group preferences
groupPreferences.setMessagesPreference(MessagesOptions.DONT_SUBSCRIBE);
groupPreferences.setRepliesPreference(RepliesOptions.DONT_SUBSCRIBE);
groupPreferences.setQuotedRepliesPreference(RepliesOptions.DONT_SUBSCRIBE);
groupPreferences.setReactionsPreference(ReactionsOptions.DONT_SUBSCRIBE);
groupPreferences.setMemberAddedPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberKickedPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberJoinedPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberLeftPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberBannedPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberUnbannedPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberScopeChangedPreference(
  MemberActionsOptions.SUBSCRIBE
);

// Load the updates in the NotificationPreferences instance.
updatedPreferences.setGroupPreferences(groupPreferences);

// Update the preferences and receive the updated copy.
const preferences = await CometChatNotifications.updatePreferences(
  updatedPreferences
);

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.
// Instantiate the NotificationPreferences.
NotificationPreferences updatedPreferences = new NotificationPreferences();

// Instantiate the preferences that you want to update.
GroupPreferences groupPreferences = new GroupPreferences();

// Change group preferences
groupPreferences.setMessagesPreference(MessagesOptions.DONT_SUBSCRIBE);
groupPreferences.setRepliesPreference(RepliesOptions.DONT_SUBSCRIBE);
groupPreferences.setQuotedRepliesPreference(RepliesOptions.DONT_SUBSCRIBE);
groupPreferences.setReactionsPreference(ReactionsOptions.DONT_SUBSCRIBE);
groupPreferences.setMemberAddedPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberKickedPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberJoinedPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberLeftPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberBannedPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberUnbannedPreference(MemberActionsOptions.SUBSCRIBE);
groupPreferences.setMemberScopeChangedPreference(MemberActionsOptions.SUBSCRIBE);

// Load the updates in the NotificationPreferences instance.
updatedPreferences.setGroupPreferences(groupPreferences);

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences, new CometChat.CallbackListener<NotificationPreferences>() {
    @Override
    public void onSuccess(NotificationPreferences notificationPreferences) {
        // Updated notificationPreferences
    }

    @Override
    public void onError(CometChatException e) {
        // Something went wrong
    }
});

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences.
let updatedPreferences = CometChatNotifications.NotificationPreferences();

// Instantiate the preferences that you want to update.
let groupPreferences = CometChatNotifications.GroupPreferences();

// Change group preferences
groupPreferences.set(messagesPreference: .DONT_SUBSCRIBE)
groupPreferences.set(repliesPreference: .DONT_SUBSCRIBE)
groupPreferences.set(quotedRepliesPreference: .DONT_SUBSCRIBE)
groupPreferences.set(reactionsPreference: .DONT_SUBSCRIBE)

groupPreferences.set(memberAddedPreference: .SUBSCRIBE)
groupPreferences.set(memberKickedPreference: .SUBSCRIBE)
groupPreferences.set(memberJoinedPreference: .SUBSCRIBE)
groupPreferences.set(memberLeftPreference: .SUBSCRIBE)
groupPreferences.set(memberBannedPreference: .SUBSCRIBE)
groupPreferences.set(memberUnbannedPreference: .SUBSCRIBE)
groupPreferences.set(memberScopeChangedPreference: .SUBSCRIBE)

// Load the updates in the NotificationPreferences instance.
updatedPreferences.set(groupPreferences: groupPreferences)

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences) { updatedPreferences in
    print("updatePreferences: \(updatedPreferences)")
} onError: { error in
    print("updatePreferences: \(error.errorCode) \(error.errorDescription)")
}

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences
NotificationPreferences updatedPreferences = NotificationPreferences();

GroupPreferences groupPreferences = GroupPreferences(
  messages: MessagesOptions.SUBSCRIBE_TO_MENTIONS,
  replies: RepliesOptions.SUBSCRIBE_TO_ALL,
  quotedReplies: RepliesOptions.SUBSCRIBE_TO_ALL,
  reactions: ReactionsOptions.SUBSCRIBE_TO_REACTIONS_ON_ALL_MESSAGES,
  memberAdded: MemberActionsOptions.SUBSCRIBE,
  memberJoined: MemberActionsOptions.SUBSCRIBE,
  memberLeft: MemberActionsOptions.SUBSCRIBE,
  memberKicked: MemberActionsOptions.SUBSCRIBE,
  memberBanned: MemberActionsOptions.SUBSCRIBE,
  memberUnbanned: MemberActionsOptions.SUBSCRIBE,
  memberScopeChanged: MemberActionsOptions.SUBSCRIBE,
);
updatedPreferences.groupPreferences = groupPreferences;

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences,
    onSuccess: (preferencesAfterUpdate) {
  debugPrint("updatePreferences:success");
  // Use the preferencesAfterUpdate
}, onError: (e) {
  debugPrint("updatePreferences:error: ${e.toString()}");
});

One-on-one preferences

Dashboard configuration

As the name suggests, these preferences help you to configure Notifications for events generated in one-on-one conversations.

Categories	Events	Available preferences	Can user override?
Conversations	New messages	• Don’t notify • Notify for all messages (Default) • Notify for messages with mentions	• Yes (Default) • No
	New replies	• Don’t notify • Notify for all replies (Default) • Notify for replies with mentions	• Yes (Default) • No
	New quoted replies	• Don’t notify • Notify for all replies (Default) • Notify for replies with mentions	• Yes (Default) • No
Message actions	Message is edited	• Don’t notify • Notify (Default)	• Yes • No (Default)
	Message is deleted	• Don’t notify • Notify (Default)	• Yes • No (Default)
	Message receives a reaction	• Don’t notify • Notify for reactions received on all messages • Notify for reactions received on own messages (Default)	• Yes (Default) • No

Client-side implementation

CometChatNotifications.fetchPreferences() method retrieves the notification preferences saved by the user as an instance of NotificationPreferences class. If the user has not configured any preferences, the default preferences defined by the CometChat administrator via the dashboard will be returned. 1. Fetch one-on-one preferences

JavaScript
Android
iOS
Flutter

// This is applicable for web, React native, Ionic cordova (Ionic Cordova is deprecated - use JavaScript SDK)
const preferences = await CometChatNotifications.fetchPreferences();

// Display One-on-One preferences
const oneOnOnePreferences = preferences.getOneOnOnePreferences();

const oneOnOneMessagesPreference = oneOnOnePreferences.getMessagesPreference();
const oneOnOneRepliesPreference = oneOnOnePreferences.getRepliesPreference();
const oneOnOneQuotedRepliesPreference = oneOnOnePreferences.getQuotedRepliesPreference();
const oneOnOneReactionsPreference =
  oneOnOnePreferences.getReactionsPreference();

CometChatNotifications.fetchPreferences(new CometChat.CallbackListener<NotificationPreferences>() {
  @Override
  public void onSuccess(NotificationPreferences notificationPreferences) {
      // Display one-on-one preferences
      OneOnOnePreferences oneOnOnePreferences = notificationPreferences.getOneOnOnePreferences();

      MessagesOptions oneOnOneMessagesPreference = oneOnOnePreferences.getMessagesPreference();
      RepliesOptions oneOnOneRepliesPreference = oneOnOnePreferences.getRepliesPreference();
      RepliesOptions oneOnOneQuotedRepliesPreference = oneOnOnePreferences.getQuotedRepliesPreference();
      ReactionsOptions oneOnOneReactionsPreference = oneOnOnePreferences.getReactionsPreference();
  }

  @Override
  public void onError(CometChatException e) {
      // Something went wrong while fetching notification preferences
  }
});

CometChatNotifications.fetchPreferences { notificationPreferences in
  // Display one-on-one preferences
  let oneOnOnePreferences = notificationPreferences.oneOnOnePreferences;

  let oneMessages = oneOnOnePreferences?.messagesPreference;
  let oneReplies = oneOnOnePreferences?.repliesPreference;
  let oneReactions = oneOnOnePreferences?.reactionsPreference;
} onError: { error in
  // Something went wrong while fetching notification preferences.
  print("fetchPreferences: \(error.errorCode) \(error.errorDescription)");
}

CometChatNotifications.fetchPreferences(
    onSuccess: (notificationPreferences) {
      // Display one-on-one preferences
      OneOnOnePreferences? oneOnOnePreferences = notificationPreferences.oneOnOnePreferences;

      MessagesOptions? oneOnOneMessagesPreference = oneOnOnePreferences?.messages;
      RepliesOptions? oneOnOneRepliesPreference = oneOnOnePreferences?.replies;
      RepliesOptions? oneOnOneQuotedRepliesPreference = oneOnOnePreferences?.quotedReplies;
      ReactionsOptions? oneOnOneReactionsPreference = oneOnOnePreferences?.reactions;
    },
    onError: (e) {
      debugPrint("fetchPreferences:error ${e.toString()}");
    });

2. Update one-on-one preferences CometChatNotifications.updatePreferences() method is used to update a user’s notification preferences. The “override” toggle defined in the dashboard is crucial when updating preferences. If any preference is non-overridable, the method doesn’t generate an error; it instead returns the NotificationPreferences object with the updated values where overrides are allowed. Use this sparingly, only when you must temporarily override preferences for a critical event, so users are not surprised by unexpected notification changes. It is unnecessary to specify all values; only set and save the preferences that have been changed.

JavaScript
Android
iOS
Flutter

// This is applicable for web, React native, Ionic cordova (Ionic Cordova is deprecated - use JavaScript SDK)
// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences.
const updatedPreferences = new NotificationPreferences();

// Instantiate the preferences that you want to update.
const oneOnOnePreferences = new OneOnOnePreferences();

// Change one-on-one preferences
oneOnOnePreferences.setMessagesPreference(MessagesOptions.DONT_SUBSCRIBE);
oneOnOnePreferences.setRepliesPreference(RepliesOptions.DONT_SUBSCRIBE);
oneOnOnePreferences.setQuotedRepliesPreference(RepliesOptions.DONT_SUBSCRIBE);
oneOnOnePreferences.setReactionsPreference(ReactionsOptions.DONT_SUBSCRIBE);

// Load the updates in the NotificationPreferences instance.
updatedPreferences.setOneOnOnePreferences(oneOnOnePreferences);

// Update the preferences and receive the updated copy.
const preferences = await CometChatNotifications.updatePreferences(
  updatedPreferences
);

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.
// Instantiate the NotificationPreferences.
NotificationPreferences updatedPreferences = new NotificationPreferences();

// Instantiate the preferences that you want to update.
OneOnOnePreferences oneOnOnePreferences = new OneOnOnePreferences();

// Change one-on-one preferences
oneOnOnePreferences.setMessagesPreference(MessagesOptions.DONT_SUBSCRIBE);
oneOnOnePreferences.setRepliesPreference(RepliesOptions.DONT_SUBSCRIBE);
oneOnOnePreferences.setQuotedRepliesPreference(RepliesOptions.DONT_SUBSCRIBE);
oneOnOnePreferences.setReactionsPreference(ReactionsOptions.DONT_SUBSCRIBE);

// Load the updates in the NotificationPreferences instance.
updatedPreferences.setOneOnOnePreferences(oneOnOnePreferences);

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences, new CometChat.CallbackListener<NotificationPreferences>() {
    @Override
    public void onSuccess(NotificationPreferences notificationPreferences) {
        // Updated notificationPreferences
    }

    @Override
    public void onError(CometChatException e) {
        // Something went wrong
    }
});

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences.
let updatedPreferences = CometChatNotifications.NotificationPreferences();

// Instantiate the preferences that you want to update.
let oneOnOnePreferences = CometChatNotifications.OneOnOnePreferences();

// Change one-on-one preferences
oneOnOnePreferences.set(messagesPreference: .DONT_SUBSCRIBE)
oneOnOnePreferences.set(repliesPreference: .DONT_SUBSCRIBE)
oneOnOnePreferences.set(quotedRepliesPreference: .DONT_SUBSCRIBE)
oneOnOnePreferences.set(reactionsPreference: .DONT_SUBSCRIBE)

// Load the updates in the NotificationPreferences instance.
updatedPreferences.set(oneOnOnePreferences: oneOnOnePreferences)

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences) { updatedPreferences in
    print("updatePreferences: \(updatedPreferences)")
} onError: { error in
    print("updatePreferences: \(error.errorCode) \(error.errorDescription)")
}

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences
NotificationPreferences updatedPreferences = NotificationPreferences();

// Instantiate the preferences that you want to update.
OneOnOnePreferences oneOnOnePreferences = OneOnOnePreferences(
  messages: MessagesOptions.SUBSCRIBE_TO_ALL,
  replies: RepliesOptions.SUBSCRIBE_TO_MENTIONS,
  quotedReplies: RepliesOptions.SUBSCRIBE_TO_MENTIONS,
  reactions: ReactionsOptions.SUBSCRIBE_TO_REACTIONS_ON_ALL_MESSAGES);

// Load the updates in the NotificationPreferences instance.
updatedPreferences.oneOnOnePreferences = oneOnOnePreferences;

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences,
    onSuccess: (preferencesAfterUpdate) {
  debugPrint("updatePreferences:success");
  // Use the preferencesAfterUpdate
}, onError: (e) {
  debugPrint("updatePreferences:error: ${e.toString()}");
});

Mute preferences

Dashboard configuration

These preferences control whether end users can change mute settings in the client.

Mute preferences	Can user configure?
Mute all notifications (DND)	• Yes (Default) - Users can activate the Do Not Disturb (DND) feature. • No
Mute group conversations	• Yes (Default) - Users can mute notifications for chosen group conversations for a specified duration. • No
Mute one-on-one conversations	• Yes (Default) - Users can mute notifications for chosen one-on-one conversations for a specified duration. • No

Client-side implementation

1. Fetch mute preferences CometChatNotifications.fetchPreferences() method retrieves the notification preferences saved by the user as an instance of NotificationPreferences class. If the user has not configured any preferences, the default preferences defined by the CometChat administrator via the dashboard will be utilized. You can use the CometChatNotifications.getMutedConversations() method to display a list of conversations that have been muted by users. The method will return an array of MutedConversations object.

JavaScript
Android
iOS
Flutter

// This is applicable for web, React native, Ionic cordova (Ionic Cordova is deprecated - use JavaScript SDK)
// Fetch mute preferences
const preferences = await CometChatNotifications.fetchPreferences();

// Display Mute preferences
const mutePreferences = preferences.getMutePreferences();
const DNDPreference = mutePreferences.getDNDPreference();

// Fetch muted conversations
const mutedConversations = await CometChatNotifications.getMutedConversations();

// Fetch mute preferences
CometChatNotifications.fetchPreferences(new CometChat.CallbackListener<NotificationPreferences>() {
  @Override
  public void onSuccess(NotificationPreferences notificationPreferences) {
      // Display mute preferences
      MutePreferences mutePreferences = notificationPreferences.getMutePreferences();
      DNDOptions dndPreference = mutePreferences.getDNDPreference();
  }

  @Override
  public void onError(CometChatException e) {
      // Something went wrong while fetching notification preferences
  }
});

// Fetch muted conversations
CometChatNotifications.getMutedConversations(new CometChat.CallbackListener<List<MutedConversation>>() {
  @Override
  public void onSuccess(List<MutedConversation> mutedConversations) {
      // List of muted conversations
  }

  @Override
  public void onError(CometChatException e) {
      // Fetching muted conversations failed.
  }
});

CometChatNotifications.fetchPreferences { notificationPreferences in
  // Display mute preferences
  let mutePreferences = notificationPreferences.mutePreferences;
  let dndPreference = mutePreferences?.DNDPreference;
} onError: { error in
  // Something went wrong while fetching notification preferences.
  print("fetchPreferences: \(error.errorCode) \(error.errorDescription)");
}

// Fetch muted conversations
CometChatNotifications.getMutedConversations { mutedConversations in
  print("getMutedConversations: \(mutedConversations)")
} onError: { error in
  print("getMutedConversations: \(error.errorCode) \(error.errorDescription)")
}

// Fetch mute preferences
CometChatNotifications.fetchPreferences(
  onSuccess: (notificationPreferences) {
    // Display mute preferences
    MutePreferences? mutePreferences = notificationPreferences.mutePreferences;
    DNDOptions? dndPreference = mutePreferences?.dnd;
  },
  onError: (e) {
    debugPrint("fetchPreferences:error ${e.toString()}");
  });

// Fetch muted conversations
CometChatNotifications.getMutedConversations(
    onSuccess: (mutedConversations) {
  debugPrint("getMutedConversations:success");
  // use mutedConversations
}, onError: (e) {
  debugPrint("getMutedConversations:error ${e.toString()}");
});

2. Update mute preferences CometChatNotifications.updatePreferences() method is used to update a user’s notification preferences. The “override” toggle defined in the dashboard is crucial when updating preferences. If any preference is non-overridable, the method doesn’t generate an error; it instead returns the NotificationPreferences object with the updated values where overrides are allowed. Use this sparingly, only when you must temporarily override preferences for a critical event, so users are not surprised by unexpected notification changes. It is unnecessary to specify all values; only set and save the preferences that have been changed. To mute one or more group or one-on-one conversations, utilize the CometChatNotifications.muteConversations() method. This method requires an array of MutedConversation objects, each containing the following properties:

Property	Type	Description
`id`	String	This can either be `uid` or `guid`.
`type`	String	This can either be `oneOnOne` or `group`.
`until`	Number	This is a valid timestamp from the future. Eg: 1710696964705.

To unmute one or more group or one-on-one conversations that were muted by the user, utilize the CometChatNotifications.unmuteConversations() method. This method requires an array of UnmutedConversation objects, each containing the following properties:

Property	Type	Description
`id`	String	This can either be `uid` or `guid`.
`type`	String	This can either be `oneOnOne` or `group`.

JavaScript
Android
iOS
Flutter

// This is applicable for web, React native, Ionic cordova (Ionic Cordova is deprecated - use JavaScript SDK)
// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences.
const updatedPreferences = new NotificationPreferences();

const mutePreferences = new MutePreferences();

// Change mute preferences
mutePreferences.setDNDPreference(DNDOptions.ENABLED);

// Load the updates in the NotificationPreferences instance.
updatedPreferences.setMutePreferences(mutePreferences);

// Update the preferences and receive the updated copy.
const notificationPreferences = await CometChatNotifications.updatePreferences(
  updatedPreferences
);

// Mute conversations
const until = Date.now() + 86400000; // Mute for 1 day

const mutedUser = new MutedConversation();
mutedUser.setId('cometchat-uid-1');
mutedUser.setType(CometChatNotifications.MutedConversationType.ONE_ON_ONE);
mutedUser.setUntil(until);

const mutedGroup = new MutedConversation();
mutedGroup.setId('cometchat-guid-1');
mutedGroup.setType(CometChatNotifications.MutedConversationType.GROUP);
mutedGroup.setUntil(until);

await CometChatNotifications.muteConversations([mutedUser, mutedGroup]);

// Unmute conversations
const unmutedUser = new UnmutedConversation();
unmutedUser.setId('cometchat-uid-1');
unmutedUser.setType(CometChatNotifications.MutedConversationType.ONE_ON_ONE);

const unmuteList = [unmutedUser];

await CometChatNotifications.unmuteConversations(unmuteList);

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.
// Instantiate the NotificationPreferences.
NotificationPreferences updatedPreferences = new NotificationPreferences();

// Instantiate the preferences that you want to update.
MutePreferences mutePreferences = new MutePreferences();

// Change mute preferences
mutePreferences.setDNDPreference(DNDOptions.ENABLED);

// Load the updates in the NotificationPreferences instance.
updatedPreferences.setMutePreferences(mutePreferences);

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences, new CometChat.CallbackListener<NotificationPreferences>() {
    @Override
    public void onSuccess(NotificationPreferences notificationPreferences) {
        // Updated notificationPreferences
    }

    @Override
    public void onError(CometChatException e) {
        // Something went wrong
    }
});

// Mute conversations
long until = System.currentTimeMillis() + 86400000; // Mute for 1 day

MutedConversation mutedUser = new MutedConversation();
mutedUser.setId("cometchat-uid-1");
mutedUser.setType(MutedConversationType.ONE_ON_ONE);
mutedUser.setUntil(until);

MutedConversation mutedGroup = new MutedConversation();
mutedGroup.setId("cometchat-guid-1");
mutedGroup.setType(MutedConversationType.GROUP);
mutedGroup.setUntil(until);

List<MutedConversation> allMuted = new ArrayList<>();
allMuted.add(mutedUser);
allMuted.add(mutedGroup);

CometChatNotifications.muteConversations(allMuted, new CometChat.CallbackListener<String>() {
    @Override
    public void onSuccess(String s) {
        // Mute success
    }

    @Override
    public void onError(CometChatException e) {
        // Mute failed
    }
});

// Unmute conversations
UnmutedConversation u = new UnmutedConversation();
u.setId("cometchat-uid-1");
u.setType(MutedConversationType.ONE_ON_ONE);

List<UnmutedConversation> unmuteList = new ArrayList<>();
unmuteList.add(u);

CometChatNotifications.unmuteConversations(unmuteList, new CometChat.CallbackListener<String>() {
    @Override
    public void onSuccess(String s) {
        // Unmute success
    }

    @Override
    public void onError(CometChatException e) {
        // Unmute failed
    }
});

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences.
let updatedPreferences = CometChatNotifications.NotificationPreferences();

// Instantiate the preferences that you want to update.
let mutePreferences = CometChatNotifications.MutePreferences();

// Change mute preferences
mutePreferences.set(DNDPreference:.ENABLED)

// Load the updates in the NotificationPreferences instance.
updatedPreferences.set(mutePreferences: mutePreferences);

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences) { updatedPreferences in
    print("updatePreferences: \(updatedPreferences)")
} onError: { error in
    print("updatePreferences: \(error.errorCode) \(error.errorDescription)")
}

// Mute conversations
let untilInterval = Date().addingTimeInterval(86400) // Mute for 1 day
let until = Int(untilInterval.timeIntervalSince1970 * 1000) // Convert to milliseconds

var mutedUser = CometChatNotifications.MutedConversation()
mutedUser.id = "cometchat-uid-1"
mutedUser.type = .ONE_ON_ONE
mutedUser.until = until

var mutedGroup = CometChatNotifications.MutedConversation()
mutedGroup.id = "cometchat-guid-1"
mutedGroup.type = .GROUP
mutedGroup.until = until

let allMuted = [mutedUser, mutedGroup]

CometChatNotifications.muteConversations(allMuted) { success in
  print("muteConversations: \(success)")
} onError: { error in
  print("muteConversations: \(error.errorCode) \(error.errorDescription)")
}

// Unmute conversations

var unmutedUser = CometChatNotifications.UnmutedConversation()
unmutedUser.id = "cometchat-uid-1"
unmutedUser.type = .ONE_ON_ONE

let unmuteList = [unmutedUser]
CometChatNotifications.unmuteConversations(unmuteList) { success in
  print("unmuteConversations: \(success)")
} onError: { error in
  print("unmuteConversations: \(error.errorCode) \(error.errorDescription)")
}

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences
NotificationPreferences updatedPreferences = NotificationPreferences();

MutePreferences mutePreferences = MutePreferences(dnd: DNDOptions.DISABLED);

updatedPreferences.mutePreferences = mutePreferences;

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences,
    onSuccess: (preferencesAfterUpdate) {
  debugPrint("updatePreferences:success");
  // Use the preferencesAfterUpdate
}, onError: (e) {
  debugPrint("updatePreferences:error: ${e.toString()}");
});

// Mute conversations
int current = DateTime.now().millisecondsSinceEpoch;
int oneDayMillis = 24 * 60 * 60 * 1000;
int until = current + oneDayMillis;

MutedConversation mutedUser = MutedConversation(
    id: "cometchat-uid-1", type: MutedConversationType.ONE_ON_ONE, until: until);
MutedConversation mutedGroup = MutedConversation(
    id: "cometchat-guid-1", type: MutedConversationType.GROUP, until: until);

List<MutedConversation> mutedConversations = [];
mutedConversations.add(mutedUser);
mutedConversations.add(mutedGroup);

CometChatNotifications.muteConversations(
  mutedConversations,
  onSuccess: (response) {
    debugPrint("muteConversations:success ${response.toString()}");
  },
  onError: (e) {
    debugPrint("muteConversations:error ${e.toString()}");
  },
);

// Unmute conversations

UnmutedConversation unmutedUser = UnmutedConversation(id: "cometchat-uid-1", type: MutedConversationType.ONE_ON_ONE);
List<UnmutedConversation> unmuteList = [];
unmuteList.add(unmutedUser);

CometChatNotifications.unmuteConversations(unmuteList, onSuccess: (response) {
  debugPrint("unmuteConversations:success ${response.toString()}");
},onError: (e) {
  debugPrint("unmuteConversations:success ${e.toString()}");
});

Notification schedule

Dashboard configuration

Notifications will be delivered based on the specified daily timetable, adhering to the user’s local time zone. Select “None” to disable Notifications for that day. For instance, this can be applied to weekends, such as Saturday and Sunday.

Day	From	To	Can user override?
Monday	• 0 to 2359 (Default: 0) • None	• Up to 2359 (Default: 2359)	• Yes (Default) - Users can configure a personalized notification schedule. • No
Tuesday	• 0 to 2359 (Default: 0) • None	• Up to 2359 (Default: 2359)
Wednesday	• 0 to 2359 (Default: 0) • None	• Up to 2359 (Default: 2359)
Thursday	• 0 to 2359 (Default: 0) • None	• Up to 2359 (Default: 2359)
Friday	• 0 to 2359 (Default: 0) • None	• Up to 2359 (Default: 2359)
Saturday	• 0 to 2359 (Default: 0) • None	• Up to 2359 (Default: 2359)
Sunday	• 0 to 2359 (Default: 0) • None	• Up to 2359 (Default: 2359)

Client-side implementation

1. Fetch schedule preferences CometChatNotifications.fetchPreferences() method retrieves the notification preferences saved by the user as an instance of NotificationPreferences class. If the user has not configured any preferences, the default preferences defined by the CometChat administrator via the dashboard will be utilized.

JavaScript
Android
iOS
Flutter

// This is applicable for web, React native, Ionic cordova (Ionic Cordova is deprecated - use JavaScript SDK)
const preferences = await CometChatNotifications.fetchPreferences();

// Display schedule preferences
const mutePreferences = preferences.getMutePreferences();
const schedulePreference = mutePreferences.getSchedulePreference();

const mondaySchedule = schedulePreference.get(DayOfWeek.MONDAY);
const tuesdaySchedule = schedulePreference.get(DayOfWeek.TUESDAY);
const wednesdaySchedule = schedulePreference.get(DayOfWeek.WEDNESDAY);
const thursdaySchedule = schedulePreference.get(DayOfWeek.THURSDAY);
const fridaySchedule = schedulePreference.get(DayOfWeek.FRIDAY);
const saturdaySchedule = schedulePreference.get(DayOfWeek.SATURDAY);
const sundaySchedule = schedulePreference.get(DayOfWeek.SUNDAY);

// This action can be performed on other days of the week.
const mondayFrom = mondaySchedule?.getFrom();
const mondayTo = mondaySchedule?.getTo();
const mondayDnd = mondaySchedule?.getDND();

CometChatNotifications.fetchPreferences(new CometChat.CallbackListener<NotificationPreferences>() {
  @Override
  public void onSuccess(NotificationPreferences notificationPreferences) {
      // Display schedule preferences
      MutePreferences mutePreferences = notificationPreferences.getMutePreferences();
      Map<DayOfWeek, DaySchedule> scheduleMap = mutePreferences.getSchedulePreference();

      DaySchedule monday = scheduleMap.get(DayOfWeek.MONDAY);
      DaySchedule tuesday = scheduleMap.get(DayOfWeek.TUESDAY);
      DaySchedule wednesday = scheduleMap.get(DayOfWeek.WEDNESDAY);
      DaySchedule thursday = scheduleMap.get(DayOfWeek.THURSDAY);
      DaySchedule friday = scheduleMap.get(DayOfWeek.FRIDAY);
      DaySchedule saturday = scheduleMap.get(DayOfWeek.SATURDAY);
      DaySchedule sunday = scheduleMap.get(DayOfWeek.SUNDAY);

      // This action can be performed on other days of the week.
      int mondayFrom = monday.getFrom();
      int mondayTo = monday.getTo();
      boolean mondayDnd = monday.getDnd();
  }

  @Override
  public void onError(CometChatException e) {
      // Something went wrong while fetching notification preferences
  }
});

CometChatNotifications.fetchPreferences { notificationPreferences in
  // Display schedule preferences
  let mutePreferences = notificationPreferences.mutePreferences;

  let schedulePref = mutePreferences?.schedulePreference;

  let mondaySchedule = schedulePref?[.MONDAY];
  let tuesdaySchedule = schedulePref?[.TUESDAY];
  let wednesdaySchedule = schedulePref?[.WEDNESDAY];
  let thursdaySchedule = schedulePref?[.THURSDAY];
  let fridaySchedule = schedulePref?[.FRIDAY];
  let saturdaySchedule = schedulePref?[.SATURDAY];
  let sundaySchedule = schedulePref?[.SUNDAY];


  // This action can be performed on other days of the week.
  let mondayFrom = mondaySchedule?.from;
  let mondayTo = mondaySchedule?.to;
  let mondayDND = mondaySchedule?.dnd;
} onError: { error in
  // Something went wrong while fetching notification preferences.
  print("fetchPreferences: \(error.errorCode) \(error.errorDescription)");
}

CometChatNotifications.fetchPreferences(
      // Display schedule preferences
      MutePreferences? mutePreferences = notificationPreferences.mutePreferences;
      Map<DayOfWeek, DaySchedule>? scheduleMap = mutePreferences?.schedule;

      DaySchedule? mondaySchedule = scheduleMap?[DayOfWeek.MONDAY];
      DaySchedule? tuesdaySchedule = scheduleMap?[DayOfWeek.TUESDAY];
      DaySchedule? wednesdaySchedule = scheduleMap?[DayOfWeek.WEDNESDAY];
      DaySchedule? thursdaySchedule = scheduleMap?[DayOfWeek.THURSDAY];
      DaySchedule? fridaySchedule = scheduleMap?[DayOfWeek.FRIDAY];
      DaySchedule? saturdaySchedule = scheduleMap?[DayOfWeek.SATURDAY];
      DaySchedule? sundaySchedule = scheduleMap?[DayOfWeek.SUNDAY];

      // This action can be performed on other days of the week.
      int? mondayFrom = mondaySchedule?.from;
      int? mondayTo = mondaySchedule?.to;
      bool? mondayDnd = mondaySchedule?.dnd;
    },
    onError: (e) {
      debugPrint("fetchPreferences:error ${e.toString()}");
    });

2. Update schedule preferences CometChatNotifications.updatePreferences() method is used to update a user’s notification preferences. The “override” toggle defined in the dashboard is crucial when updating preferences. If any preference is non-overridable, the method doesn’t generate an error; it instead returns the NotificationPreferences object with the updated values where overrides are allowed. Use this sparingly, only when you must temporarily override preferences for a critical event, so users are not surprised by unexpected notification changes. It is unnecessary to specify all values; only set and save the preferences that have been changed.

JavaScript
Android
iOS
Flutter

// This is applicable for web, React native, Ionic cordova (Ionic Cordova is deprecated - use JavaScript SDK)
// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences.
const updatedPreferences = new NotificationPreferences();

// Instantiate the preferences that you want to update.
const mutePreferences = new MutePreferences();

// Change schedule preferences
const scheduleMap = new Map<DayOfWeek, DaySchedule>();
const mondaySchedule = new DaySchedule(2015, 2345, false);

scheduleMap.set(DayOfWeek.MONDAY, mondaySchedule);

mutePreferences.setSchedulePreference(scheduleMap);

// Load the updates in the NotificationPreferences instance.
updatedPreferences.setOneOnOnePreferences(oneOnOnePreferences);
updatedPreferences.setGroupPreferences(groupPreferences);
updatedPreferences.setMutePreferences(mutePreferences);

// Update the preferences and receive the updated copy.
const preferences = await CometChatNotifications.updatePreferences(updatedPreferences);

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.
// Instantiate the NotificationPreferences.
NotificationPreferences updatedPreferences = new NotificationPreferences();

// Instantiate the preferences that you want to update.
MutePreferences mutePreferences = new MutePreferences();

// Change schedule preferences
Map scheduleMap = new ArrayMap<DayOfWeek, DaySchedule>();
DaySchedule mondaySchedule = new DaySchedule();
mondaySchedule.setFrom(2015);
mondaySchedule.setTo(2345);
mondaySchedule.setDnd(false);

scheduleMap.put(DayOfWeek.MONDAY, mondaySchedule);

mutePreferences.setSchedulePreference(scheduleMap);

// Load the updates in the NotificationPreferences instance.
updatedPreferences.setMutePreferences(mutePreferences);

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences, new CometChat.CallbackListener<NotificationPreferences>() {
    @Override
    public void onSuccess(NotificationPreferences notificationPreferences) {
        // Updated notificationPreferences
    }

    @Override
    public void onError(CometChatException e) {
        // Something went wrong
    }
});

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences.
let updatedPreferences = CometChatNotifications.NotificationPreferences();

// Instantiate the preferences that you want to update.
let mutePreferences = CometChatNotifications.MutePreferences();

// Change schedule preferences
var dictionary = [CometChatNotifications.DayOfWeek:CometChatNotifications.DaySchedule]();
dictionary[.MONDAY] = CometChatNotifications.DaySchedule(from: 2015, to: 2345, dnd: false)
mutePreferences.set(schedulePreference: dictionary)

// Load the updates in the NotificationPreferences instance.
updatedPreferences.set(mutePreferences: mutePreferences);

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences) { updatedPreferences in
    print("updatePreferences: \(updatedPreferences)")
} onError: { error in
    print("updatePreferences: \(error.errorCode) \(error.errorDescription)")
}

// The example demonstrates modifying all values; however, modifying only the changed values is sufficient.

// Instantiate the NotificationPreferences
NotificationPreferences updatedPreferences = NotificationPreferences();

// Instantiate the preferences that you want to update.
MutePreferences mutePreferences = MutePreferences(dnd: DNDOptions.DISABLED);
Map<DayOfWeek, DaySchedule> scheduleMap = {};

DaySchedule mondaySchedule = DaySchedule(from: 2015, to: 2345, dnd: false);
scheduleMap[DayOfWeek.MONDAY] = mondaySchedule;

mutePreferences.schedule = scheduleMap;
updatedPreferences.mutePreferences = mutePreferences;

// Update the preferences.
CometChatNotifications.updatePreferences(updatedPreferences,
    onSuccess: (preferencesAfterUpdate) {
  debugPrint("updatePreferences:success");
  // Use the preferencesAfterUpdate
}, onError: (e) {
  debugPrint("updatePreferences:error: ${e.toString()}");
});

Bypass preferences for mentions

If this setting is enabled, end users who have enabled Do Not Disturb (DND), muted a conversation, or set up a schedule will still receive notifications when they are mentioned in a new message or reply.

Bypass preferences for @all

If this setting is enabled, end users who have enabled Do Not Disturb (DND), muted a conversation, or set up a schedule will still receive notifications when @all (a mention that notifies all group members) is used in a group message. This ensures all group members are notified regardless of their individual notification preferences.

Calls preferences

Push notifications are triggered for calling events. These notifications are not delivered via Email or SMS.

Events	Available preferences	Can user override?
Call initiated	• Don’t notify • Notify (Default)	No
Call ongoing	• Don’t notify • Notify (Default)	No
Call cancelled	• Don’t notify • Notify (Default)	No
Call rejected	• Don’t notify • Notify (Default)	No
Call unanswered	• Don’t notify • Notify (Default)	No
Call busy	• Don’t notify • Notify (Default)	No
Call ended	• Don’t notify • Notify (Default)	No

Reset preferences

CometChatNotifications.resetPreferences() method is used to reset the preferences for a user to their default state. The default state of preferences is defined by the CometChat administrator via the dashboard.

JavaScript
Android
iOS
Flutter

// This is applicable for web, React native, Ionic cordova (Ionic Cordova is deprecated - use JavaScript SDK)
const defaultPreferences = await CometChatNotifications.resetPreferences();

CometChatNotifications.resetPreferences(new CometChat.CallbackListener<NotificationPreferences>() {
    @Override
    public void onSuccess(NotificationPreferences defaultPreferences) {
        // Display the defaultPreferences.
    }

    @Override
    public void onError(CometChatException e) {
        // Something went wrong.
    }
});

CometChatNotifications.resetPreferences { defaultPreferences in
    print("resetPreferences: defaultPreferences \(defaultPreferences)");
} onError: { error in
    print("resetPreferences: \(error.errorCode) \(error.errorDescription)");
}

CometChatNotifications.resetPreferences(onSuccess: (defaultPreferences) {
  debugPrint("resetPreferences:success");
  // defaultPreferences are available after reset.
},onError: (e) {
  debugPrint("resetPreferences:error ${e.toString()}");
});

​Push payload message options

​Group preferences

​Dashboard configuration

​Client-side implementation

​One-on-one preferences

​Dashboard configuration

​Client-side implementation

​Mute preferences

​Dashboard configuration

​Client-side implementation

​Notification schedule

​Dashboard configuration

​Client-side implementation

​Bypass preferences for mentions

​Bypass preferences for @all

​Calls preferences

​Reset preferences

Push payload message options

Group preferences

Dashboard configuration

Client-side implementation

One-on-one preferences

Dashboard configuration

Client-side implementation

Mute preferences

Dashboard configuration

Client-side implementation

Notification schedule

Dashboard configuration

Client-side implementation

Bypass preferences for mentions

Bypass preferences for @all

Calls preferences

Reset preferences