Channels

Channels define where notifications are delivered. Each template references one or more channel instances, and each channel instance is tied to a specific delivery type.

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Supported Channel Types

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Creating a Channel

1. Go to Channels → Click Create Channel
2. Select the channel type (in_app or push)
3. Configure the channel:
   • Name — Display name (e.g., “Default Feed”, “Promotions Feed”)
   • Channel ID — Auto-generated slug: cc-notification-channel-<name> (immutable after creation)
   • Enabled — Toggle on/off (defaults to disabled)
4. Click Create Channel

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Channel Properties

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Multiple Channels

You can create multiple in_app channels. For example:

• “Promotions Feed” (in_app) — for marketing notifications
• “Alerts Feed” (in_app) — for transactional alerts

Push channels are limited to one per app. Templates reference a specific channel instance by its channelId.

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Limits